Refund policy

Returns & Exchanges

• All sales are final. Due to the perishable nature of our products and to ensure the safety and health of all our furry friends, we cannot accept returns or exchanges.
• We never restock or resell items once they have left our facility to maintain the highest safety standards for your pets. We appreciate your understanding in helping us keep every pet safe!

Damages and Issues

• If your order arrives damaged or if there is any issue with your delivery, please let us know right away.
• Contact us at hello@petsweetslab.com, and we will make it right!